Shipping & Returns
DELIVERY TIME
We always ship within 1-5 working days. Depending on where you live and which delivery partner you choose, the time for delivery may vary. If you have any questions about your shipment, you are always welcome to send an email to hi@copenhagencartel.com.
Some products are marked with PRE-ORDER, here you will see on these products when they are expected to be shipped.
FREE EXCHANGE
You don't always hit the spot the first time. The most important thing is that it fits properly and that you feel comfortable in your new CC product.
That's why we offer free exchanges, so you can get the right size, style or color for you. In the case of a full return, you pay the return shipping yourself.
You just need to enter your email and your order number and order your return label: HERE
If you have any questions, you can always contact us at hi@copenhagencartel.com
ON RETURN
If you wish to return your purchase, we offer a refund within 14 days of receiving your order. The refunded amount is excl. freight.
We simply ask that the product has not been used, washed and has original labels and packaging - as when you received it.
Due to hygiene reasons, the hygiene sticker must still be on all swimwear for it to be possible to return.